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General Returns
If you are not completely satisfied with any product ordered from our web site, you may return them at your cost in their original packing and in re-saleable condition, within 28 days of your original purchase and you must have the relevant receipt and or paperwork. 

If the product is defective in any way or has a fault, a full replacement or refund will be made as long as the product is in the same condition as dispatched, in original packaging and with the relevant receipt and or paperwork. 

Make sure you check your items carefully for any signs of damage before they're used or installed. It's a good idea to keep your receipt or order number as you might need them as proof of purchase. These are on your order confirmation or on the delivery packaging.

Wallpaper Returns
Please note that you should check all wallpaper products for faults before and during hanging.  We suggest that after 2 or 3 lengths have been hung, inspect the result to ensure there are no faults. No claim will be allowed for hung wallpaper in excess of one roll or for any hanging costs. If the product is found to be defective in any way or has a fault, a full replacement or refund will be made.

We always recommend that you order a sample first to avoid any confusion regarding colour, scale of pattern, finish etc.